Effective Date: 18.04.2025

At Celestrion, we take great care to ensure that your order arrives in excellent condition. However, due to the nature of our products, all sales are final. We do not accept returns or provide refunds except in the following cases:

Eligible Refund or Replacement Cases

We will issue a refund or replacement if:

• You received a defective item

• Your product was severely damaged during shipping

• You received the wrong item

If any of the above applies, please contact us within 7 days of receiving your order at celestrion@contact.ch with clear photos of the issue.

We will review your case and provide a suitable resolution (replacement, refund, or store credit).

In approved cases, we will cover the return shipping costs.

Non-Refundable Situations

We do not offer returns or refunds for the following:

• Change of mind

• Minor packaging imperfections

• Damage caused by mishandling after delivery

Contact Us

If you have any questions about our refund policy or your order, please email us at:
celestrion@contact.ch

We appreciate your understanding and support!